Consumer Terms and Conditions for Internet Sales
General Terms
This website is operated by H-versailtex. Throughout the site, “we”, “us” and “our” refer to H-versailtex. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, including all policies and notices referenced here or made available via hyperlink.
SECTION 1 - License
H-versailtex grants you a limited, non-exclusive, revocable license to access and use this site in accordance with these Terms.
SECTION 2 - Definitions
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Company: H-versailtex
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Service: Online purchase of ready-made curtains and home décor products.
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You: Any user, browser, or customer using this website.
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Ready-Made Products: Products available in pre-set sizes and colors.
SECTION 3 - Restrictions
You may not duplicate, resell, or exploit any content or service on this site without express written permission.
SECTION 4 - Payment
All purchases must be made using valid payment methods. Prices and promotions are subject to change without notice.
SECTION 5 - Return and Refund Policy
Please refer to our full Return & Refund Policy. In summary:
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Items eligible for return must be unused, with original tags and packaging.
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Return requests must be made within 30 days of receipt.
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Fabric swatches and clearance items are final sale.
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You are responsible for return shipping costs unless the item was damaged or incorrect.
SECTION 6 - Cancellation Policy
Orders may be canceled for a full refund within 12 hours of placement. After that time or once shipped, cancellations are not accepted.
SECTION 7 - Privacy Policy
Your privacy is important to us. We only collect personal information necessary for fulfilling your order and do not share it with third parties without your consent. Full policy available here.
SECTION 8 - Cookies
We use cookies to enhance site functionality. You may disable cookies in your browser, but some features may not work correctly.
SECTION 9 - Colors & Descriptions
Colors may vary due to lighting and monitor settings. Please order swatches if unsure. Reasonable color variation is not a defect.
SECTION 10 - Measurement Disclaimer
Product dimensions may vary slightly due to manufacturing tolerances (+/-1 inch). This is not considered a defect.
SECTION 11 - Shipping Policy
We ship via trusted carriers. Shipping timeframes are estimates and not guaranteed. Delays caused by couriers are outside our control.
SECTION 12 - Exchange Policy
Exchanges are only accepted for damaged, defective, or incorrect items. Contact us within 3 days of delivery with photos.
SECTION 13 - Lost or Stolen Packages
We are not responsible for lost packages once marked "Delivered." For undelivered items, we’ll work with the carrier to resolve the issue.
SECTION 14 - Misuse of Discounts
Coupon codes and promotions cannot be retroactively applied. Misuse may result in order cancellation.
SECTION 15 - Pricing Errors
We reserve the right to cancel orders in the event of incorrect pricing or product information due to system errors.
SECTION 16 - Promotions and Contests
All promotions are subject to their own rules and eligibility criteria. We reserve the right to cancel or modify promotions without notice.
SECTION 17 - Intellectual Property
All content on this website, including logos, images, and text, is property of H-versailtex and may not be reused without permission.
SECTION 18 - Limitations of Liability
We shall not be liable for indirect or consequential damages arising from the use of our products or website.
SECTION 19 - No Warranties
Products are sold “as is” and without warranties unless specifically stated.
SECTION 20 - Your Consent
By using this site and placing orders, you consent to these Terms and our Privacy Policy.
SECTION 21 - Termination
We reserve the right to suspend access or terminate accounts if any term is violated.
SECTION 22 - Updates to Our Website
We may modify site content or service features at any time without prior notice.
SECTION 23 - Amendments to Terms
We may update these Terms occasionally. Continued use of the site implies agreement to updated terms.
SECTION 24 - Agreement to Arbitrate
Disputes will be resolved by binding arbitration. You waive the right to sue in court except for intellectual property disputes.
SECTION 25 - Notice of Dispute
Send disputes to: hversailtexdiy@gmail.com. We aim to resolve complaints within 60 days before arbitration is pursued.
SECTION 26 - Suggestions & Feedback
All feedback you submit becomes our property and may be used without compensation.
SECTION 27 - Indemnification
You agree to indemnify us against all claims, damages, and expenses arising from your use of our site.
SECTION 28 - Governing Law
These Terms are governed by the laws of the State of Washington, United States.
SECTION 29 - Typographical Errors
We reserve the right to correct any typographical or system errors on the site without prior notice.
SECTION 30 - Customer Responsibility
You are responsible for reviewing all item details, sizing guides, and policy terms before placing an order.
SECTION 31 - Third-Party Links
We are not responsible for content or actions of third-party websites linked from ours.
SECTION 32 - Contact Information
Questions about the Terms? Contact us at:
📧 Email: hversailtex.assist@gmail.com
🌐 Website: https://Hversailtex.com